High Needs Case Manager (Phoenix)

Location US-AZ-Phoenix
Job ID
# Positions
Behavioral Health/Social Work


** Phoenix Location **


Jewish Family and Children’s Service’s (JFCS) values each and every talented applicant, regardless of religious beliefs, race, age, origin, gender, sexual orientation, or cultural background. JFCS places a high value on inclusion and diversity, whether that applies to our employees or the nearly 40,000 clients receiving our services throughout the Valley.

  • *Excellent Training Program

High Needs Case Manager: JFCS is seeking enthusiastic and empathetic Case Managers to assist children receiving behavioral-health services on their path to a more self-sufficient lifestyle and/or family reunification. The High Needs Case Manager will also provide guidance and ongoing support to the families/caregivers of the youth receiving services.


  • Provides High Needs Case Management services to children enrolled in the behavioral-health system.
  • Provides weekly contact with assigned clients, which includes home/community visits, attending medication checks, etc.
  • Assists youth in navigating discharge from hospitals, in finding intensive services as clinically-indicated, and working to decrease behaviors to improve stability in the home & community.
  • Coordinates services and collaborates with other involved agencies, such as Department of Child Safety (DCS), Probation/Parole Departments, Division of Developmental Disabilities (DDD), schools, and other providers.
  • Coordinates and facilitates Child & Family Team (CFT) Meetings.
  • Completes referrals, prior authorizations, and other paperwork required by the health plans to enroll clients in services.
  • Collaborates with clinical team to ensure that Integrated Service Plans, CFT Meeting notes, and all required paperwork is completed accurately and in a timely manner.


-Meets one of the following education/experience requirements:

  • High School Diploma/GED required and 4 years of Behavioral Health experience.
  • A.A. Degree and two years of Behavioral Health experience
  • Bachelor’s Degree in Social Work, Psychology, or related field.

-Additional qualifications:

  • Level 1 Fingerprint Clearance Card without Restriction(s)
  • Meet Agency requirements for MVR (Motor Vehicle Record) report
  • Reliable transportation
  • AZ driver’s license
  • AZ auto insurance

Benefits of Working with JFCS:

  • Lucrative Performance Bonuses Up To $900 Per Quarter, in addition to normal salary.
  • Generous Employee Referral Bonuses up to $1,500 for both the new-hire and the referring employee.
  • Bonus Programs for both full-time and part-time employees.
  • FREE Primary HealthCare to all employees and every member of their household, regardless of relationship. This includes virtual doctor's visits, physicals, lab tests, x-rays, vaccinations, prescriptions, and telehealth.
  • Bilingual (Spanish-English) Pay Differential
  • Flexible Scheduling and Telehealth Flexibility for many positions.
  • 401(k) Retirement Plan, with Company Match
  • We offer tuition and clinical license reimbursement.
  • Numerous professional development and career growth opportunities.
  • Generous paid time off / sick time allocations
  • Comprehensive Employee Benefits package, including medical, vision, dental, & more.
  • Wellness Coaching
  • Employee Assistance Program
  • Eligibility for Loan Forgiveness Programs in many positions.


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