High Needs Case Manager (West Phoenix)

Location US-AZ-Phoenix
Job ID
# Positions
Behavioral Health/Social Work


Jewish Family and Children’s Service’s (JFCS) values each and every talented applicant, regardless of religious beliefs, race, age, origin, gender, sexual orientation, or cultural background. JFCS places a high value on inclusion and diversity, whether that applies to our employees or the nearly 40,000 clients receiving our services throughout the Valley.


We at JFCS are consistent advocates for work-life balance and the camaraderie found among our teams is the kind that builds long-lasting bonds. Our workplace culture of kindness and tolerance is unmatched, with leaders who attach high regard to your professional growth and eagerly uphold JFCS’s long-standing tradition of promoting from within.


Our supervisors want to prepare you for the next level, offering frequent opportunities for one-on-one mentoring and professional guidance. More specified career instruction, such as clinical supervision and internship opportunities, are also readily available.


High Needs Case Manager:


We are looking for individuals motivated to make a difference in the lives of children and families in need.  The High Needs Case Manager position is a great inroad for people interested in gaining and expanding experience in the human services field and it's also one that can offer the type of fulfillment that many seek throughout their careers.


Duties include:

  • Provides High Needs Case Management services to children enrolled in the behavioral-health system. Included in the scope of services is weekly contact with clients, home/community visits, attending medication checks, etc.
  • Assists youth in navigating discharge from hospitals, in finding intensive services as clinically-indicated, and working to decrease behaviors to improve stability in the home and community.
  • Completes referrals, prior authorizations, and other paperwork required by the health plans to enroll clients in services that are clinically-indicated.
  • Responsible for coordinating and facilitating Child and Family Team (CFT) Meetings.
  • Collaborates with clinical team to ensure that Integrated Service Plans, Child and Family Team (CFT) Meetings, CASII/ECSII, and other required paperwork is completed accurately and remains current.
  • Collaborates, and coordinates services, with other involved agencies, such as Department of Child Safety (DCS), Probation/Parole Departments, Division of Developmental Disabilities (DDD), schools, and other providers.
  • Works effectively within the Arizona Recovery Model as outlined by the 12 principles, including: Accessible services, Best practices, Collaboration with families, Collaboration with others, Connection to natural supports, Functional outcomes, Independence, Most appropriate setting, Respect for the child and/or family's unique cultural heritage, Services tailored to the family, Stability, and Timeliness.


-Must meet one of the following education/experience requirements:

  • High School Diploma/GED required and 4 years of Behavioral Health experience
  • A.A. Degree and two years of Behavioral Health experience
  • Bachelor’s Degree in Social Work, Counseling, Marriage and Family Therapy, Psychology or related field.

-Additional qualifications:

  • Level 1 Fingerprint Clearance Card without Restriction(s)
  • Meet Agency requirements for MVR (Motor Vehicle Record) report
  • Reliable transportation
  • AZ driver’s license
  • AZ auto insurance

Benefits of Working with JFCS:

  • Potential Performance Bonuses Up To $900 Per Quarter, in addition to normal salary.
  • Employee Referral Bonuses with a potential total of $1,500 for both the new-hire and the referring employee.
  • Bonus Programs for both full-time and part-time employees.
  • We offer FREE Primary HealthCare to all employees and every member of their household, regardless of relationship.
  • Flexible Scheduling and Telehealth Flexibility for many positions.
  • 401(k) Retirement Plan, with Company Match
  • We offer tuition and clinical license reimbursement.
  • Numerous professional development and career growth opportunities.
  • Clinical Supervision for Independent Licensure
  • Generous paid time off / sick time allocations
  • Comprehensive Employee Benefits package, including medical, vision, & dental. Plan choices include PPO, HAS, FSA. Optional STD, LTD, AD&D Life Insurance, as well as Pet Insurance.
  • Wellness Coaching
  • Employee Assistance Program
  • Eligibility for Loan Forgiveness Programs in many positions.


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