Person will primarily be responsible for providing support on behavioral health IT system issues. This will include troubleshooting computer problems. Problems may include: SQL Server, Nextgen, MS office products, printing, telephone, and network issues. Answering questions via telephone, email or helpdesk software. Resolve issues regarding hardware performance, software installation, printing, email, and network related issues.
This person may also assist with staff training. Various special project support and development opportunities within supported systems may also be available.