• Quality Coach

    Location US-AZ-Phoenix
    Job ID
    # Positions
    Experience (Years)
  • Overview

    The Quality Coach will support and collaborate with teams at the practice sites to achieve goals and objectives of the organizations Quality Management Program.


    • Collaborates with practices to develop and implement Population Health Management strategies and programs unique to clinic population.
    • Monitors and communicates outcomes measures to individual practices. Collaborates with the management team to develop corrective action plans when necessary.
    • Monitors and collaborates with site Management Teams on performance improvement initiatives, assists in identifying barriers and creating plans for improvement.
    • Collaborates with Business Intelligence and Quality to generate reports detaining findings, identifying trends and communicating findings to Management team at individual practice sites.
    • Actively participates as a member of the Quality Management Department.
    • Performs other related job tasks or responsibilities as assigned.


    • 5 years health care experience.
    • Bachelor’s Degree in a relevant field preferred.
    • Working knowledge of HEDIS measures and regulatory reporting.
    • Must have a basic understanding of quality improvement processes.
    • Knowledge of Population Health Management strategies.
    • Knowledge of process management.
    • Proven ability to work with people at all levels within the organization.
    • Ability to work in a team environment.
    • Excellent interpersonal, verbal, written, administrative and customer service skills.


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